frequently
asked questions
frequently
asked questions
Our team of packaging experts are ready to help you find the packaging solution you need for your products
Pricing & Quantities
Do I get volume pricing?
Yes, you do. All items are based on volume discounts either by case or units.
How do I know my volume discount price?
When you enter the quantities you want to buy, the unit price is adjusted for you.
Can I buy a single items?
Yes you can but some items are sold by case and some by the unit.
How do I know if an item is sold by unit or by case only?
When you select an item, a detailed grid indicates volume pricing based on case or units.
Can I buy a sample only even if the item is sold by cases only?
Samples are sold by request only. You must call the head office and talk to a sales rep.
Shipping
How do I know my shipping cost?
A minimum cost of shipping is $30. If the costs exceeds $30, you will be notified before the invoice is finalized.
Can I send my own courier for pickup?
Yes you can! Simply mention it at checkout and we will contact you for details.
Can I pickup my order at your location?
Yes you can! Simply mention it at checkout and we will contact you for details.
Policies
Can I cancel my order?
Yes, as long as it is not a special order or has not been shipped.
Can I return goods purchased?
For that you must call in and consult with an account executive.
How do I know my shipping cost?
A minimum cost of shipping is $30. If the costs exceeds $30, you will be notified before the invoice is finalized.