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orange-bottle

frequently

asked questions

orange-bottle
orange-bottle

frequently

asked questions

Our team of packaging experts are ready to help you find the packaging solution you need for your products

Pricing & Quantities

Do I get volume pricing?

Yes, you do. All items are based on volume discounts either by case or units.

How do I know my volume discount price?

When you enter the quantities you want to buy, the unit price is adjusted for you.

Can I buy a single items?

Yes you can but some items are sold by case and some by the unit.

How do I know if an item is sold by unit or by case only?

When you select an item, a detailed grid indicates volume pricing based on case or units.

Can I buy a sample only even if the item is sold by cases only?

Samples are sold by request only. You must call the head office and talk to a sales rep.

Shipping

How do I know my shipping cost?

A minimum cost of shipping is $30. If the costs exceeds $30, you will be notified before the invoice is finalized.

Can I send my own courier for pickup?

Yes you can! Simply mention it at checkout and we will contact you for details.

Can I pickup my order at your location?

Yes you can! Simply mention it at checkout and we will contact you for details.

Policies

Can I cancel my order?

Yes, as long as it is not a special order or has not been shipped.

Can I return goods purchased?

For that you must call in and consult with an account executive.

How do I know my shipping cost?

A minimum cost of shipping is $30. If the costs exceeds $30, you will be notified before the invoice is finalized.